Privacy Policy

1. Company Information

This Privacy Policy is provided by Lomeyo, LLC ("we," "us," or "our"), operating under the brand name LomeyoLabs. We are committed to protecting your privacy and ensuring the security of your personal information.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

• Name and email address
• Company name (optional)
• Billing and payment information
• Account credentials
• Communication preferences
• Support requests and correspondence

2.2 Automatically Collected Information

• IP address and location data
• Browser type and version
• Device information
• Website usage analytics
• Cookies and tracking technologies

2.3 Purchase Information

• Transaction details
• Product downloads
• License information
• Payment history

3. How We Use Your Information

We use your information to:

• Process orders and deliver digital products
• Provide customer support and technical assistance
• Send product updates and important notifications
• Improve our products and services
• Comply with legal obligations
• Prevent fraud and ensure security

3.1 Marketing Communications

With your consent, we may send:

• New product announcements
• Educational content about web development
• Special offers and discounts
• Company updates and newsletters

You can unsubscribe from marketing emails at any time using the unsubscribe link in our emails.

4. Third-Party Services

We use the following third-party services that may collect your information:

5. Data Storage and Security

• We implement appropriate technical and organizational measures to protect your data
• Payment information is processed securely through Stripe and not stored on our servers
• We retain your information only as long as necessary for business purposes or legal requirements
• Data is primarily stored on secure servers with regular backups

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information:

• With service providers who assist in our operations
• When required by law or legal process
• To protect our rights, property, or safety
• In connection with a business transfer or merger

7. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications
• Port your data to another service
• Object to processing of your information

To exercise these rights, contact us at [email protected].

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website performance
• Provide personalized content
• Enable certain website functionality

You can control cookies through your browser settings.

9. International Data Transfers

Your information may be transferred and stored in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

10. Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice. Your continued use of our services constitutes acceptance of the updated policy.

12. Data Protection Contact

For questions about this Privacy Policy or data protection matters, contact:

• Email: [email protected]
• Subject Line: "Privacy Policy Inquiry"

13. Legal Basis for Processing (GDPR)

For users in the European Union, our legal bases for processing include:

• Contractual necessity: To fulfill our obligations under purchase agreements
• Legitimate interests: To improve our services and communicate about products
• Consent: For marketing communications and optional services
• Legal compliance: To meet regulatory requirements

14. Retention Period

We retain personal information for:

• Account information: Until account deletion
• Transaction records: 7 years for tax and legal compliance
• Marketing data: Until you unsubscribe or request deletion
• Support communications: 3 years after resolution