Terms of Service
Effective Date: July 8, 2025
Last Updated: July 8, 2025
1. Agreement and Acceptance
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Lomeyo, LLC ("Company," "we," "us," or "our"), operating under the brand name LomeyoLabs.
By accessing our website, purchasing our products, or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use our services.
Company Information:
- Legal Entity: Lomeyo, LLC
- Business Name: LomeyoLabs
- Website: https://lomeyolabs.com
- Contact: [email protected]
- Location: Mymensingh, Bangladesh
2. Products and Services
2.1 Digital Products
We offer the following digital products and services:
- Laravel-based web applications and scripts
- PHP software solutions for businesses
- Figma design templates and UI kits
- HTML/CSS templates and themes
- SaaS applications (including JuggleHire.com)
- Custom development services
- Technical support and documentation
2.2 Product Delivery
- Digital products are delivered electronically via download links
- Access is provided immediately upon successful payment verification
- Products include necessary files, documentation, and licensing information
- Some products may require specific technical requirements or dependencies
3. Licensing and Usage Rights
3.1 Standard License
Unless otherwise specified, our products are provided under a standard commercial license that grants you:
- Right to use the product for commercial and personal projects
- Right to modify and customize the product for your needs
- Right to create derivative works based on the product
- Lifetime access to purchased products and updates
3.2 License Restrictions
You may NOT:
- Resell, redistribute, or share the original product files
- Claim authorship or ownership of our products
- Use products for illegal or harmful purposes
- Create competing products that directly copy our designs or code
- Violate intellectual property rights of third parties
3.3 Open Source Components
Some products may include open-source components governed by their respective licenses (MIT, GPL, etc.). These components retain their original licensing terms.
4. Payment Terms
4.1 Pricing and Payments
- All prices are listed in USD unless otherwise specified
- Payments are processed securely through Stripe
- One-time payment provides lifetime access to purchased products
- Subscription services are billed according to chosen billing cycle
4.2 Taxes
- Prices may not include applicable taxes, duties, or fees
- You are responsible for any applicable taxes in your jurisdiction
- VAT may be added for European Union customers as required by law
5. Refund Policy
5.1 General Refund Policy
We offer refunds under the following circumstances:
- Product is "not as described" or doesn't work as advertised
- Product has significant security vulnerabilities that cannot be fixed
- Technical issues prevent product usage and cannot be resolved
- Products not downloaded within 30 days of purchase
5.2 Non-Refundable Situations
Refunds will NOT be provided for:
- Change of mind after download
- Lack of technical expertise to use the product
- Compatibility issues not disclosed in product requirements
- Products purchased more than 180 days ago
- Custom development services after work has commenced
5.3 Marketplace Purchases
For products purchased through third-party marketplaces (CodeCanyon, Gumroad), their respective refund policies apply. Please refer to:
- Envato Market Refund Policy: https://codecanyon.net/page/customer_refund_policy
- Gumroad Refund Policy: As per Gumroad's terms
6. Intellectual Property
6.1 Our Rights
- We retain all rights, title, and interest in our original products
- Our trademarks, logos, and brand names remain our property
- Product source code and designs are protected by copyright
6.2 Your Rights
- Upon purchase, you receive specified usage rights per the license
- You retain rights to modifications and customizations you create
- Your business data and content remain your property
6.3 Third-Party Rights
- Some products may include third-party assets with separate licenses
- Stock photos, fonts, and libraries retain their original licensing
- You are responsible for obtaining necessary rights for third-party components
7. User Responsibilities
7.1 Account Security
- Maintain confidentiality of your account credentials
- Notify us immediately of any unauthorized access
- You are responsible for all activities under your account
7.2 Compliance
- Use products in compliance with applicable laws and regulations
- Respect intellectual property rights of third parties
- Follow best practices for web security and data protection
7.3 Technical Requirements
- Ensure your hosting environment meets product requirements
- Maintain adequate backups of your data and customizations
- Keep software updated for security and compatibility
8. Support and Maintenance
8.1 Support Scope
We provide:
- Installation guidance and basic troubleshooting
- Documentation and usage instructions
- Bug fixes for reported issues
- Updates and security patches when available
8.2 Support Limitations
Support does NOT include:
- Custom development or modifications
- Third-party integrations or compatibility issues
- Server configuration or hosting support
- Training on general web development concepts
8.3 Support Channels
- Email: [email protected]
- Live Chat: Available on our website during business hours
- Documentation: Available on product pages and downloads
9. Disclaimers and Limitations
9.1 Warranty Disclaimer
Products are provided "AS IS" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
9.2 Limitation of Liability
Our liability is limited to the amount you paid for the specific product. We are not liable for indirect, incidental, consequential, or punitive damages.
9.3 Service Availability
We strive for high availability but do not guarantee uninterrupted service. Maintenance, updates, or technical issues may temporarily affect access.
10. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
11. Modifications and Updates
11.1 Terms Changes
We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website. Continued use constitutes acceptance of modified Terms.
11.2 Product Updates
We may update products to fix bugs, add features, or improve security. Updates are provided at our discretion and may not be available for all products.
12. Termination
12.1 By You
You may stop using our services at any time. Your licenses to purchased products remain valid.
12.2 By Us
We may terminate access for violations of these Terms, illegal activity, or abuse of our services. Upon termination, you must cease using our products and services.
13. Third-Party Services
13.1 Marketplace Platforms
Our products are also available through:
- Envato Market (CodeCanyon)
- Gumroad
- Figma Community
Each platform has its own terms and policies that govern your use.
13.2 Payment Processing
Stripe processes payments on our behalf. Their terms and privacy policy apply to payment transactions.
14. Governing Law and Disputes
14.1 Governing Law
These Terms are governed by the laws of Bangladesh, without regard to conflict of law principles.
14.2 Dispute Resolution
Any disputes will be resolved through:
- Good faith negotiation
- Mediation if negotiation fails
- Arbitration as a final resort
14.3 Jurisdiction
Legal proceedings must be brought in the appropriate courts of Bangladesh.
15. Miscellaneous
15.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between us.
15.2 Severability
If any provision is found unenforceable, the remaining provisions continue in full force.
15.3 Assignment
We may assign these Terms. You may not assign your rights without our written consent.
15.4 Contact Information
For questions about these Terms:
- Email: [email protected]
- Subject Line: "Terms of Service Inquiry"
16. Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
These Terms of Service are effective as of the date listed above and govern your use of LomeyoLabs products and services.